Accessibility:
Stadium Australia
MAKING YOUR VISIT EASIER
At Accor Stadium, we are committed to creating an inclusive environment that prioritises the accessibility safety, security, and comfort of all our visitors and staff.
Our facilities include access, large open concourses and accessible facilities, details of which can be seen on this page.
Our friendly Venue Staff are always ready to lend a helping hand whenever needed on event days to ensure an enjoyable experience for all.
We’ve created visual stories in collaboration with Autism Spectrum Australia (Aspect) to help you feel prepared and confident. Download the visual story here.
Accessible Seating
The Stadium provides accessible seating for Persons Requiring Universal Access (PRUA) for all events held at Accor Stadium, which can be purchased through Ticketek.
How To Book Accessible Tickets
When purchasing tickets to events at Accor Stadium, please indicate the type of accessible seating you require (e.g. wheelchair space, carer seat) so you can be allocated appropriate seats for your chosen event.
Companion Cards
Government issued Companion Cards are accepted for events at Accor Stadium.
Patrons wishing to utilise their Companion Card for Accor Stadium events should contact the Ticketek Accessible Seating booking line on 1300 665 915.
Follow the ‘how to book accessible seating’ instructions above to secure your seat and a seat for your companion.
Accessible Entrances
All entry gates at Accor Stadium are 100% accessible.
Accessible Bathrooms
- There are many accessible bathrooms located throughout Accor Stadium on all levels.
- Their locations are indicated with appropriate level signage throughout the Stadium.
Sensory Room
Need a quiet space to retreat and recharge at one of our live events? We’ve got you covered.
Accor Stadium is proud to announce the opening of our new sensory room. Designed by expert sensory artists, this space gives patrons a temporary quiet area away from the noise and crowds.
Our sensory room was built with all patrons in mind but designed with a particular focus on supporting our neurodiverse customers.
The room is located near Gate K (near Aisle 127) but you can ask any of our friendly customer service staff during an event and they will guide you to the space.
Public Transport - General
Accor Stadium is well serviced by Public Transport Services
- Patrons are encouraged to utilise the enhanced public transport services into Sydney Olympic Park when attending events at the Stadium.
- Trains – Sydney Train services are fully accessible and services run regularly into Sydney Olympic Park Station.
- Information on train services can be found here.
- Buses – All public bus services into Sydney Olympic Park are fully accessible.
- Information on bus services can be found here.
Public Transport - Major Events
- For selected major events at Accor Stadium, Sydney Olympic Park Major Event Buses run on multiple routes from around the Sydney metropolitan area to Olympic Park, and return.
- Additional trains services are also added for events at the Stadium.
- Travel on transport may be included in your event ticket.
- This information is detailed on each of our event pages and on Transport for NSW website.
Car Parking & Drop Off
Car Parking
- Sydney Olympic Park operates all car parks in the vicinity of the Stadium.
- It is recommended you pre-book parking, especially if you are planning to drive and park on event days.
- This should be done (at least) 7 to 10 working days in advance through Sydney Olympic Park.
- On major event days, if you have not pre-booked your parking, we strongly recommend you do not drive as car parks may be full by the time you arrive.
- Please note that on major event days, roads approaching Accor Stadium will be busier than usual, and traffic conditions in Sydney Olympic Park may be changed.
RTA Mobility Parking Scheme Permit Holders
- Visit the Sydney Olympic Park website to pre-book your space.
- To avoid a fine, remember to display your RTA permit.
Visit Sydney Olympic Park Parking Website
Drop-off zone or arriving by hire car?
- Traffic conditions can change from event to event.
- It is recommended that you check the Sydney Olympic Park website for further information when planning your trip regarding drop off areas.
Ticket Box Offices
All Box Offices at Accor Stadium are accessible for all patrons.
Lift Access
Lift and escalator access is available to all upper floors in both the Eastern and Western Stands (Levels 2 to 6)
A day at Accor Stadium - My Visual Story
Visual stories are written in an easy-to-read format and use pictures to provide greater accessibility for everyone.
This Visual Story has been developed in collaboration with Autism Spectrum Australia (Aspect). Visual stories are used to prepare people for a new environment or situation.
Before I go . . . I can click on this link to prepare for my visit at Accor Stadium.
Accessibility Assistance
For select events, our Accessibility Squad is available to support guests with mobility needs from venue entry to their seats or designated areas.
If you require mobility assistance on the day of the event, please complete the form so we can plan how to support you effectively.
Please note:
- This form is for guests holding tickets who require mobility assistance only.
- It is not for ticketing, general accessibility questions, or FAQs.
Contact the Accessibility Team